As a licensed operator that complies with the law and applicable regulations, we are committed to verifying the identity of our players and preventing problematic activities or fraud. This requires all players to provide documentation upon request.
When is KYC required?
- On deposit, this may be requested using a risk-based approach.
- On withdrawal, full KYC (customer due diligence) will almost always be required.
What documents are needed to successfully verify a player?
There are three types of documents that can be requested: Proof of Identity (POI), Proof of Address (POD) and Proof of Deposit (POD).
- For proof of identity, we require one of the following (government-issued):
- ID Card
- Passport
- Driver’s licence
- Further requirements:
- Clear, color picture with all four corners visible
- Visible expiry date (with the document’s expiry date at least 3 months in the future)
- Visible date of issue, signature, full name, and date of birth (player must be 18 years of age or above)
- For proof of address, we require:
- Utility bill
- Bank statement
- Further requirements:
- Clear, color picture with all four corners visible
- Visible date of issue (the document must not be more than three months old)
- Visible address
- For proof of deposit:
- If using a credit card, we require a clear, color picture of the front and back of the card
- The first 6 digits and the last 4 digits must be visible (remember to hide the centre digits on the front side and the CVV number on the back side of the card).
- The card must be signed
- The account name must be visible
- For embossed cards, only the first 6 digits and last 4 digits must be visible on the back
- If using a wallet, we require a screenshot proving wallet ownership
- The website URL must be visible
- The account name must be visible
- The player’s email or name must be visible
- The deposit transaction must be visible
- If using a credit card, we require a clear, color picture of the front and back of the card
Further Information
WPT Global adopts a risk-based approach and may carry out audits at an earlier stage if necessary.
All documents are kept electronically and are confidential in relation to the client's account information. The fraud, risk and poker security departments have access to various databases and reports used to verify players.
All customer-facing employees are familiar with the above policies and procedures and communicate all relevant information and requests to the MLRO.